The CTO’s Necessary Friction
When being “difficult” is exactly what your C-suite needs from you
It’s 2009. I’m sitting across from my co-founder and CEO in our cramped office, reviewing our quarterly financials. Our SaaS company is barely three years old, pulling in about $1.8M in revenue with a team of 12. It is a very hot summer’s day in Old Town, San Diego. The air conditioning broke again last week, and I can feel sweat pooling at the small of…
