The CTO’s Translation Failure

Why being technically correct can cost you your job—and what I wish I’d known about showing complex work simply

I’m sitting across from my CEO and CFO in 2018. The air is thick with excitement. They want to build our own real-time video content distribution network. In-house. From scratch.

The reasoning sounds compelling enough. More flexibility. Better control over costs. No more dependency on third-party platforms. They’ve done the math on paper and the numbers …